Step 1
Start with a strong box
Use a sturdy LOGO Cargo balikbayan box or an accepted box size that can hold its shape through pickup, warehouse handling, customs processing, transport, and delivery.
Packing guide
Prepare a LOGO Cargo balikbayan box with strong packing, organized contents, protected fragile items, and a final check for prohibited or restricted goods.
Before you seal the box
A balikbayan box should be sturdy, organized, properly sealed, and safe to lift. Use strong packing, keep contents arranged by category, avoid overpacking, and protect fragile items so the box can move through LOGO Cargo handling and Philippine delivery with fewer issues.
Step 1
Use a sturdy LOGO Cargo balikbayan box or an accepted box size that can hold its shape through pickup, warehouse handling, customs processing, transport, and delivery.
Step 2
Group similar items together, such as clothing, sealed food, household goods, and gifts. Keep sender and receiver details complete, readable, and easy to match with the shipment.
Step 3
Do not force the box closed or make it too heavy to lift safely. Overpacked boxes are harder to seal, more likely to break, and may need handling review during pickup or drop-off.
Step 4
Keep heavy items at the bottom, fill empty spaces with acceptable packing materials, and avoid placing breakable items near the box edges. Ask LOGO Cargo about approved materials before shipment.
Allowed items check
Do not wait until pickup to check whether an item can be shipped. Review LOGO Cargo prohibited and restricted item guidance before packing food, liquids, medicine, gadgets, electronics, car parts, breakable goods, or anything unusual. If an item is uncertain, contact LOGO Cargo before placing it in the box.
Customer support or a branch can confirm current guidance for restricted goods, fragile contents, liquids, electronics, and shipment documentation.
Contact LOGO CargoPacking reminders
Make sure sender and receiver names, addresses, and contact numbers are complete. The consignee contact number is needed for delivery in the Philippines.
Reinforce the top, bottom, and corners. A properly sealed box is easier to handle and less likely to open during normal shipment processing.
Keep the receipt, invoice number, or tracking number after the box is accepted. LOGO Cargo support normally needs that reference for tracking and shipment questions.
Helpful links
FAQs